We are committed to maintaining the trust and confidence of the visitors to our website. This page explains how we gather data from website visitors and what we do with the data, and take care of it.
No need to disclose personal information
You can use the website without disclosing any personal information.
Your disclosure of personal information
By filling out a contact form on one of our pages, you may choose to disclose some personal information with us. This information can be viewed by website administrators, our staff and occasionally contractors who work for us. We therefore recommend you only send the relevant information through the contact form and avoid sending sensitive information.
Visitors to our website - analytics
We use a third party service, Google Analytics, whenever someone visits this website to collect standard internet log information and details of visitor behaviour patterns. This is done to view things like number of visitors to different pages and is used to improve user experience on the website. Thi information is gathered and recorded in a way that does not personally identify anyone. We do not make any attempt to identify the personalities of the visitors to our website, and we do not allow Google to make these attempts either. If we do want to collect personally identifiable information through our website, we will be explicit about this. When we do collect personal information we are clear and open about it and what we will use it for.
Access to your personal information - Contact forms
You are entitled to access personal information about you that we hold.
Embedded content from other websites
Articles on this site may occasionally include embedded content from other websites (e.g. videos, images, articles etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
The period of data retention
We retain your personal data indefinitely after the completion of your project. The legal basis of our holding your personal data is for customer support. You may request to remove your personal data and we will only keep written data documenting the completion of any projects we were contracted for.
Upon receiving a request from you to update, correct or amend your personal data, we will make the amendments within a period of 7 days from the date that the request was received.
We are committed to taking appropriate measures designed to keep your data secure. All computer equipment that contains client information is password or biometrically protected and is regularly scanned for viruses and malware. Our processes are designed to protect your data from loss, theft, misuse and accidental, unlawful or unauthorised access, disclosure, alteration, use and destruction.
Correcting your personal information - your rights
Under the Privacy Act 1993, you have the right to access and ask us to correct or delete any of your personal information provided to us in connection with your use of this website. Contact us if you would like to see or change your personal information that you provided, or you have any concerns regarding your privacy.
If you have a privacy complaint
Every precaution will be taken to avoid a breach of your data. However, if such a breach should occur, it will be documented, assessed as to its severity and appropriate action taken.
If you have any concerns regarding privacy, please email or call us.
If you’re not satisfied with our response to any privacy-related concern you may have, you can contact the Privacy Commissioner.
Changes to this privacy notice
We keep our privacy notice under review. This privacy notice was last updated December 2022.